Marketing automation & customer engagement

Smarter campaigns that engage, convert, and retain customers.

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  • 80+
    In-house
    Experts
  • 5+
    Team’s Average
    Years of Experience
  • 93%
    Employee
    Retention Rate
  • 100%
    Project Completion
    Ratio
Engagement on autopilot

Smart automation that feels human

Personalized campaigns

Target customers with relevant offers across channels.

Abandoned cart recovery

Timely reminders to bring customers back.

Loyalty & rewards

Encourage repeat purchases with gamified loyalty programs.

Omnichannel engagement

Push notifications, SMS, and emails unified in one flow.

Marketing made smarter

Tools built for ROI-focused engagement

  • Automation tools

    Streamline tasks, save time, boost efficiency.

    hubspot-ar21

    HubSpot

    Klaviyo New 2022

    Klaviyo

    Moengage

    MoEngage

    mailchimp-svgrepo-com

    Mailchimp

  • Cloud Services

    Secure, flexible, and future-ready infrastructure in the cloud.

    Firebase

    Firebase

  • Push & Engagement

    Connect instantly, engage deeply.

    onesignal

    OneSignal

    braze-svgrepo-com

    Braze

  • Loyalty & Subscriptions

    Retention & Recurring Growth.

    smile

    Smile.io

    loyaltylion-logo-vector

    LoyaltyLion

Tech talk

Developer tips & insights

Engagement demystified

Honest answers to marketing automation

We set up automated marketing flows that nurture leads, recover abandoned carts, and reward loyal customers, all while reducing manual work.

Design journeys around clear stages: welcome, first purchase, second purchase, win‑back, and VIP. Use event‑driven triggers (signup, first order, days since last purchase) and cap each stage to 3–5 messages with a single goal (education, cross‑sell, review), measuring uplift in repeat rate and CLTV for each flow.
Coordinate channels via a central journey builder that picks one primary channel per step based on consent and past engagement (e.g., email first, SMS only for time‑sensitive or high‑intent events, push for app users). Add global frequency caps (e.g., max 1–2 messages/day, 5–7/week) and suppression rules so a purchase instantly pauses promos.
Abandoned cart flows still perform well when timed and targeted: send the first reminder within 1–3 hours, a second in 24 hours, and an optional third in 2–3 days, mixing email and push. Keep content simple: show cart items, social proof, low‑friction CTA, and only add discounts for high‑value or repeat visitors to protect margins.
Use AI to personalize product suggestions and messaging based on on‑site behavior, category affinity, and price sensitivity, not sensitive attributes. Keep explanations transparent (“Recommended because you viewed X”) and let users opt out of personalization, avoiding overly specific inferences (e.g., health conditions) that feel intrusive.
Track events such as product/category views, add‑to‑cart, purchases, time since last order, discount usage, and engagement with campaigns (opens, clicks, unsubscribes). Combine these with attributes like AOV, order count, preferred categories, and device/channel to build segments (first‑time buyers, at‑risk, high‑value, discount‑sensitive, loyal).
Choose a platform that integrates cleanly with your stack (Shopify/custom, apps, CDP), supports your channels (email/SMS/push), and offers visual journey building, strong segmentation, and decent analytics. Weigh cost and ease‑of‑use against your team’s skills; for small brands, pick opinionated tools with templates, and for larger ones, prioritize open APIs and data portability.
Choose a platform that integrates cleanly with your stack (Shopify/custom, apps, CDP), supports your channels (email/SMS/push), and offers visual journey building, strong segmentation, and decent analytics. Weigh cost and ease‑of‑use against your team’s skills; for small brands, pick opinionated tools with templates, and for larger ones, prioritize open APIs and data portability.

Reach, inspire, and retain, across every touchpoint

Coordinate push notifications, SMS, email, and referral rewards into seamless journeys, create delight at every interaction from first visit to fifth purchase.